COVID-19 Update

SPECIAL NOTICE

The Lancaster Cancer Center takes the health and safety of our patients, their families, our employees, and our local communities very seriously and we are actively responding to the COVID-19 public health issue. Please review the following:

  • No visitors are allowed at this time with the exception of one with the patient at the initial new patient consultation. Our staff will provide assistance with patients who require mobility assistance.
  • All patients will be screened when entering our office.
  • Our entire staff will continue to wear a mask, practice social distancing. Physicians and nurses will continue to wear N-95 masks, goggles, gowns, and gloves.
  • Chairs throughout the office are placed 6’ apart. Plexiglass partitions have been installed at the front desk, scheduling, and nursing areas.
  • Hand sanitizer is provided throughout the entire office.
  • Co-pays can be collected over the phone prior to visit.
  • We are cleaning and sanitizing our entire office space to help ensure the safety of our patients and employees.
  • We strongly encourage everyone to follow the following recommendations from the Centers for Disease Control (CDC):
    • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
    • Avoid touching your face.
    • Practice social distancing by staying at least 6 feet away from other people.
    • Avoid close contact with people who are ill.
    • Clean and disinfect frequently touched objects and surfaces.

As your care provider, we care about your safety and well-being at all times. As always, our goal is to provide optimal care while keeping our patients and staff safe.

New procedures at our facilities

In light of COVID-19, we have new procedures in place at our facilities, for both staff and patients. We monitor and update these regularly. these procedures include:

  • The wearing of a mask is required by all patients and visitors. The mask should cover your nose and mouth at all times.
  • A screening process for all patients and visitors that includes:
    • A temperature scan
    • Questions about your travel and health, including any COVID-19 symptoms
    • Questions about prople you had contact with who may have COVID-19

Living well and staying safe during COVID-19

We understand that living with an illness can be challenging. Even the simplest of activities includes a decision about risk and reward. Our hopes are that these tips can help you to make decisions that keep you safe and well.

  • Build safe behaviors into your daily life.
    • When outside of your home, always wear a mask, The mask should cover your noes and mouth at all times.
    • Whenever possible, try to keep 6 feet between you and others.
    • Wash your hands often or use hand sanitizer (at least 60% alcohol)
  • Take steps to reduce your risk when going outside your home. Ask yourself:
    • How can I stay away from groups of people?
    • Can this travel wait or must it occur now?
  • Limit travel choices to areas that may have fewer COVID-19 cases. Ask yourself:
    • Does the state I’m traveling to have a larger number of COVID-19 cases?
      To learn about these states, visit tinyurl.com/PATravelerinfo if you travel to a high-risk state, the Pennsylvania Department of Health suggests you stay home and away from others (quarantine) for 14 days after returning to Pennsylvania.
  • Take important steps to make sure that you and your visitors stay safe.
    • Limit the number of visitors in your home.
    • If you have visitors in your home, make sure everyone wears a mask

If you are currently in treatment, your body’s ability to fight an illness may be very limited. Remember, you can take important steps to reduce your risk of becoming infected with COVID-19.

TRAVEL GUIDLINES

For patients undergoing active treatment: you are significantly immunocompromised.

  • Avoid any non-essential travel, including with groups of any size, on public transportation and in public places such as restaurants or stores, and always observe social distancing and wearing a mask outside your home.
  • Avoid any travel to any state identified by the PA Department of Health as a ‘red’ state (https://www.health.pa.gov/topics/disease/coronavirus/Pages/Coronavirus.aspx)
  • Keep visitors to your home to an absolute minimum and insist that anyone living with you adhere to these restrictions as well.
  • If you fail our screening process, you will be directed to self-quarantine for up to 14 days. Your quarantine will also require you to take your temperature on a schedule to be provided by our staff. You will also receive orders to receive a COVID-19 test.

For patients being seen other than active treatment:

  • You will participate in our screening protocol. This will include a temperature scan and be asked to respond to a series of questions about your health, any symptoms, any travel or visiting any places outside your home, interaction with anyone who may be symptomatic.
  • If you fail our screening process, you will be directed to seek testing and your appointment will be rescheduled. Additional restrictions will be shared with you based on the results of our screening process and any suspected COVID-19 existence.

As the COVID-19 pandemic continues to be fluid situation, we will continue to review and update this information as needed. 

TELEHEALTH

Non-essential appointments are now available through a secure HIPAA compliant service. You will need audio and visual capability through either a computer or smartphone. This service is available using the following browsers: Chrome, FireFox, and Safari. Call the office at 717-291-1313 to schedule an appointment with one of our physicians. Once your appointment has been scheduled:
CLICK HERE TO ENTER YOUR VIRTUAL VISIT WITH DR. DEGREEN
CLICK HERE TO ENTER YOUR VIRTUAL VISIT WITH DR. DUMASIA

COVID-19 SYMPTOMS CAN INCLUDE:

WEB_Symptoms

If you’re experiencing symptoms and have traveled to areas of concern (or have been in contact with someone who has), please call the nurse triage number before you come into the office. Arrange for special transportation to and from your medical appointment. Do not use public transportation. Symptoms of Covid-19 are like the cold or flu and may take up to 5-14 days to appear after exposure to the virus. Be vigilant as sever cases may lead to pneumonia, kidney failure, or death.

We will update this page as conditions change.
If you have any questions or concerns, please call our office at 717-291-1313.
Thank you for your patience during this difficult time.